Last Updated: 8 October 2026
At South India Personal Tours, we understand that planning a holiday involves more than choosing destinations, accommodation and travel experiences. It also involves placing trust in the travel company responsible for handling your personal information and arranging your journey. We value that trust and are committed to protecting your privacy while providing reliable, transparent and personalized travel services.
South India Personal Tours is a sister concern of Top Indian Holidays Pvt. Ltd., specializing in private tours, tailor-made holidays, cultural journeys, heritage experiences, luxury vacations and customized travel arrangements across South India and other destinations throughout India.
Whether you are planning a peaceful holiday in Kerala, exploring the ancient temples of Tamil Nadu, discovering the cultural heritage of Karnataka, enjoying a luxury South India tour or combining multiple destinations into a personalized itinerary, we may need certain personal information to understand your requirements and arrange your travel services efficiently.
This Privacy Policy explains how we collect, use, process, store, share and protect personal information obtained through our website, enquiry forms, email communications, telephone conversations, messaging platforms and travel booking services.
It also explains your rights regarding your personal information and how you can contact us with questions or privacy-related requests.
This policy applies to visitors and customers using https://www.southindiapersonaltours.com/ and the travel enquiry, consultation and booking services offered through our business.
1. Information We Collect
South India Personal Tours may collect different types of information depending on how you interact with our website and travel services. The information collected helps us respond to enquiries, prepare suitable travel itineraries, arrange reservations and deliver personalized travel experiences.
1.1 Personal Identification and Contact Information
When you submit an enquiry, request a tour quotation, communicate with our travel consultants or confirm a booking, we may collect personal details such as:
This information allows our team to communicate with you regarding your travel plans, answer questions, share quotations and provide assistance before and during your holiday.
1.2 Travel and Booking Information
As a company offering customized private tours in India, we may collect information related to your travel requirements, including:
This information helps us create suitable travel proposals rather than offering arrangements that do not match your interests or expectations.
1.3 Passport and Identification Information
Certain travel arrangements may require identification information, including passport details, date of birth or other documents requested by hotels, transportation operators, government authorities or specific attractions.
We request such information only when reasonably necessary for a particular reservation, travel service or legal requirement.
1.4 Payment and Transaction Information
When you make a payment for a tour package or travel service, we may collect or receive relevant billing and transaction details, such as the payment amount, transaction reference, payment status and booking confirmation.
Payments may be processed through authorized banks or third-party payment service providers. Their collection and handling of financial information are governed by their own applicable privacy and security practices.
1.5 Technical and Website Usage Information
When you visit our website, certain technical information may be collected automatically through website servers, cookies or analytics technologies.
This information may include:
We use this information to understand website performance, improve navigation, identify technical problems and evaluate how visitors interact with our travel-related content.
2. How We Use Your Personal Information
South India Personal Tours uses personal information for purposes directly related to providing travel services, managing customer relationships, maintaining website functionality and meeting applicable legal obligations.
2.1 Responding to Travel Enquiries
When you contact us regarding South India tour packages, Kerala holidays, Tamil Nadu temple tours, Karnataka heritage journeys, luxury travel experiences or customized India tours, we use the information you provide to understand your requirements and respond appropriately.
Our travel consultants may contact you through email, telephone or messaging applications to discuss destinations, travel dates, accommodation preferences, transportation requirements and itinerary options.
2.2 Preparing Personalized Travel Itineraries
Private and customized holidays require careful planning. We use your travel preferences to recommend destinations, prepare day-wise itineraries, calculate tour costs and suggest suitable accommodation and transportation arrangements.
For example, travellers interested in Kerala backwater holidays may require different arrangements from those planning a cultural journey through Tamil Nadu or a combined South India and Rajasthan tour.
The information you provide helps us prepare travel proposals that reflect your individual interests.
2.3 Processing and Managing Bookings
When you confirm a tour, we may use your personal information to arrange accommodation, private transportation, sightseeing activities, local guides, airport transfers and other services included in your itinerary.
We may also use your information to communicate booking confirmations, payment updates, itinerary changes, pickup instructions and other important travel-related details.
2.4 Customer Support and Communication
We may retain relevant communications to provide assistance before, during and after your journey.
This may include responding to questions, addressing booking concerns, coordinating itinerary modifications, managing service requests and reviewing customer feedback.
2.5 Improving Our Website and Travel Services
We may analyze website usage information, customer enquiries and feedback to improve our website content, booking process, customer service and tour offerings.
Such analysis helps us understand which travel destinations and services are of interest to visitors and how we can make our website more informative and convenient.
2.6 Marketing and Promotional Communications
Where permitted by applicable law, we may communicate information about new travel packages, destination experiences, seasonal travel opportunities and special offers.
Where consent is legally required, we will obtain it before sending promotional communications.
You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.
2.7 Legal and Administrative Purposes
We may process personal information to maintain booking and accounting records, comply with tax or regulatory requirements, prevent fraudulent activity, respond to lawful requests and resolve disputes.
3. Sharing Personal Information with Third Parties
South India Personal Tours works with independent travel service providers to arrange and deliver customized travel experiences.
Depending on your confirmed itinerary, we may share relevant personal information with hotels, resorts, transport providers, professional guides, activity operators and other travel partners.
These service providers may include:
Information shared with these providers will be limited to what is reasonably necessary to arrange or deliver the requested services.
For example, a hotel may require guest names and arrival details, while a private transportation provider may need pickup information, travel dates and contact details.
We do not sell personal information to unrelated third parties for their independent marketing purposes.
Independent service providers may handle personal information according to their own privacy policies and applicable laws.
4. Relationship with Top Indian Holidays Pvt. Ltd.
South India Personal Tours operates as a sister concern of Top Indian Holidays Pvt. Ltd.
Our association with Top Indian Holidays Pvt. Ltd. supports the coordination of travel-related services, customer assistance and business operations.
Where necessary and legally permitted, relevant customer information may be shared with authorized personnel or associated business entities for purposes such as itinerary planning, reservation coordination, customer support, financial administration and the delivery of requested travel services.
Such information sharing is intended to support the smooth organization of your holiday and will be handled in accordance with applicable privacy and data protection requirements.
Personal information will not be shared within our business network for unrelated purposes without an appropriate legal basis.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and evaluate website performance.
Cookies are small files stored on your computer, mobile phone or other device when you visit a website.
Depending on the tools enabled on our website, cookies may be used for several purposes.
Essential Cookies
These cookies support basic website functions, including navigation, security and certain technical features necessary for the website to operate.
Analytics Cookies
Analytics cookies may help us understand how visitors find and use our website, which pages receive traffic and how users interact with tour information.
Functional Cookies
Functional cookies may remember certain visitor preferences and help provide a more convenient browsing experience.
Marketing and Advertising Cookies
Where enabled, marketing technologies may help us evaluate advertising campaigns and understand the effectiveness of promotional activities.
Third-party services such as Google Analytics, Google Ads or Meta advertising tools may process information according to their respective privacy policies if these services are implemented on our website.
Where required by applicable law, we will obtain consent before placing non-essential cookies.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
6. Data Security
We recognize the importance of protecting personal information provided by our website visitors and customers.
South India Personal Tours takes reasonable technical, administrative and organizational measures designed to protect personal information from unauthorized access, accidental loss, alteration, misuse or disclosure.
These measures may include restricted access to customer information, appropriate security practices for business communications, secure payment processing arrangements and the use of reputable technology service providers.
Access to customer information is intended to be limited to authorized personnel and service providers who require it for legitimate business purposes.
Despite reasonable security precautions, no internet-based communication or electronic storage system can be guaranteed to be completely secure.
We therefore encourage customers to avoid sharing unnecessary sensitive information through unsecured communication channels.
7. Payment Information and Financial Security
When booking a private tour or customized holiday through South India Personal Tours, you may be required to make an advance payment, deposit or final payment depending on the agreed booking terms.
Payments may be processed through banks, electronic transfers, payment gateways or other authorized payment service providers.
We may maintain transaction confirmations, invoice details, payment references and related accounting records for booking administration and legal compliance.
Financial information processed directly by third-party payment providers is subject to their own security standards and privacy practices.
Customers should ensure that payments are made only through payment instructions confirmed by our authorized representatives.
8. International Customers and Cross-Border Data Transfers
South India Personal Tours serves travellers from India and international markets, including the United Kingdom, European countries, the United States, Australia, Canada and other regions.
When international travellers contact us or book travel services, their personal information may be transferred to or processed in India.
In certain circumstances, relevant information may also be shared with travel suppliers or technology providers operating in other countries.
Data protection standards may differ between jurisdictions.
Where applicable law requires specific safeguards for international transfers, we will take appropriate steps to support lawful processing and protection of personal information.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on the nature of the information, whether a travel enquiry becomes a confirmed booking, applicable accounting requirements, legal obligations and legitimate operational needs.
For example, booking and payment records may need to be retained for legal or financial purposes, while certain enquiry details may no longer be required after the relevant travel planning process has ended.
When personal information is no longer needed, we will take reasonable steps to delete, anonymize or securely dispose of it, subject to applicable legal requirements.
10. Your Privacy Rights
We respect the privacy rights of our customers and website visitors.
Depending on your country of residence and applicable data protection laws, you may have rights concerning the personal information we hold about you.
These rights may include:
These rights are subject to applicable legal conditions, exceptions and verification requirements.
If you wish to exercise a privacy-related right, please contact us at info@southindiapersonaltours.com.
We will review your request and respond in accordance with applicable legal requirements.
11. Children's Privacy
Our website primarily serves adults researching, planning and booking travel arrangements.
However, many of our private India tour packages are suitable for families travelling with children.
When a family booking involves children, a parent, guardian or authorized adult may provide information necessary to arrange accommodation, transportation, tickets or other travel services.
We do not knowingly collect personal information directly from children for independent promotional or marketing purposes.
Where children's information is required for travel arrangements, we aim to process it only for appropriate purposes and in accordance with applicable laws.
If we become aware that children's personal information has been collected without the required authorization or legal basis, we will take reasonable steps to address the matter.
12. Third-Party Websites and External Links
Our website may include links to external websites that provide additional information about destinations, accommodation, attractions, travel services or tourism resources.
These may include hotel websites, government tourism portals, travel platforms, social media websites and other independent service providers.
Such websites operate under their own terms and privacy policies.
South India Personal Tours is not responsible for the privacy practices, website content or data handling procedures of independent third-party websites.
We recommend reviewing the relevant privacy policy before submitting personal information or completing transactions on an external website.
13. Email, Telephone and WhatsApp Communications
We communicate with customers through different channels to make travel planning convenient and efficient.
These communication channels may include email, telephone, website enquiry forms and messaging applications such as WhatsApp.
When you contact us through these channels, we may use and retain relevant information to respond to your questions, prepare travel quotations, confirm arrangements and provide ongoing customer support.
Communication platforms operated by third parties may process information according to their own privacy practices.
We recommend that customers avoid sharing unnecessary sensitive documents, passwords or complete payment credentials through messaging platforms.
14. Customer Reviews, Testimonials and Travel Photographs
Customer experiences and feedback are valuable in helping prospective travellers understand the travel services offered by South India Personal Tours.
Customers may voluntarily share reviews, testimonials, suggestions or photographs following their holidays.
Where appropriate, we may request permission to use such materials on our website, social media channels or other promotional platforms.
We will obtain consent where required before publishing identifiable customer photographs or personal testimonials.
If you have concerns about a review, testimonial or photograph associated with your personal information, you may contact us to request its review or removal, subject to applicable legal requirements and third-party platform limitations.
15. Legal Basis for Processing Personal Information
Where applicable data protection legislation requires a legal basis for processing personal information, South India Personal Tours relies on the basis appropriate to the particular activity.
Contractual Necessity
We may process personal information when necessary to prepare quotations, arrange reservations, manage bookings and deliver travel services requested by customers.
Legitimate Business Interests
Where legally permitted, we may process information for legitimate business activities, including responding to enquiries, improving customer support, maintaining website security and managing travel operations, provided applicable individual rights are respected.
Consent
We may rely on consent for specific activities, including certain promotional communications, optional tracking technologies or processing that requires permission under applicable law.
Where processing is based on consent, you may withdraw that consent in accordance with relevant legal requirements.
Legal Obligations
We may process and retain certain information when necessary to comply with tax regulations, accounting requirements, lawful government requests or other applicable legal obligations.
16. Changes to Our Privacy Policy
South India Personal Tours may revise this Privacy Policy periodically to reflect changes in our business operations, travel services, website features, technology or applicable privacy legislation.
Any updated version will be published on this page with a revised effective or last-updated date.
We encourage visitors to review this Privacy Policy periodically to understand how their personal information is collected and handled.
Where applicable law requires additional notice or consent for material changes, we will take appropriate steps to meet those requirements.
17. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy, the collection or use of your personal information, or your applicable privacy rights, please contact us using the information provided below.
South India Personal Tours
A Sister Concern of Top Indian Holidays Pvt. Ltd.
Office Address:
C007, Sunnyside Apartments,
Hadosiddapura, Carmelaram Post, Off Sarjapur Road,
In Front of Concord Amber Apartments,
Bangalore – 560035, Karnataka, India.
Phone:
+91-141-2812859
+91-8955000999
Email:
info@southindiapersonaltours.com
Website:
https://www.southindiapersonaltours.com/
Our team will make reasonable efforts to review and respond to privacy-related enquiries, requests for personal information, correction requests and other concerns within the timeframes required by applicable law.
18. Our Commitment to Your Privacy
At South India Personal Tours, we believe that every memorable holiday begins with trust, thoughtful planning and dependable service. Protecting your personal information is an important part of maintaining that trust.
From your first enquiry about a private South India tour to the final arrangements of your customized holiday, we aim to handle your information responsibly and use it only for appropriate, legitimate purposes.
Whether you are exploring Kerala's peaceful backwaters, discovering Tamil Nadu's historic temples, travelling through Karnataka's heritage destinations, enjoying an Ayurveda retreat or planning a multi-destination private tour across India, our objective is to provide personalized travel assistance while respecting your privacy.
As a sister concern of Top Indian Holidays Pvt. Ltd., South India Personal Tours remains committed to transparent communication, responsible information handling and maintaining the confidence of travellers who choose our services.
Thank you for trusting South India Personal Tours with your travel plans and personal information.